Privacy Policy

Effective Date:1-July-2024

This Privacy Policy outlines how Gamely Academy (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our websites, mobile applications, services, and digital learning platforms (“Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree to the terms of this policy, please refrain from using our Services.

1. Information We Collect

We collect the following categories of personal and technical information to deliver our Services effectively:

• Personal Identifiers: Name, email address, phone number (optional), and other contact details provided during registration, subscription, or customer support.
• Account Credentials: Username, password (stored in encrypted form), and profile information.
• Device and Usage Data: IP address, browser type, operating system, device identifiers, access time, and activity logs related to your use of our platform.
• Payment and Billing Information: Processed securely via trusted third-party payment gateways (e.g., Razorpay, Stripe). We do not store your credit card number or sensitive payment details on our servers.
• Learning Activity: Course enrollments, progress, quiz results, and usage patterns which help personalize the learning experience.

2. How We Use Your Information

Your data is used for the following lawful purposes:

• To create and manage your user account and learning dashboard.
• To deliver the educational content, track learning progress, and personalize recommendations.
• To process payments, send invoices, and manage subscriptions.
• To communicate with you about your account, updates, new features, or support issues.
• To maintain platform security, monitor system performance, and detect fraudulent or unauthorized activity.
• To improve our Services through analytics, user feedback, and usage trends.
• To comply with legal obligations and enforce our Terms and Conditions.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data in the following limited circumstances:

• With service providers and partners who perform services on our behalf (e.g., payment processors, hosting services, analytics platforms) under strict confidentiality agreements.
• To comply with legal obligations, such as court orders or requests from government authorities.
• To protect the rights, property, or safety of Gamely Academy, our users, or others, including enforcing our Terms of Service.
• In the event of a merger, acquisition, or transfer of assets, with notification provided where legally required.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

5. Children's Privacy

Our platform is designed for learners aged 13 and above. For users under 13, access must be granted and managed by a parent or legal guardian. We do not knowingly collect personal data from children without parental consent, in compliance with COPPA and similar regulations.

6. International Data Transfers

If you are accessing our Services from outside India or the United States, please be aware that your data may be transferred to and processed in countries with different data protection standards. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

7. Security Measures

We use industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is entirely secure, and we encourage users to use strong passwords and report any suspicious activity.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. When updates are made, the revised policy will be posted on this page with a new effective date. Continued use of our Services after such changes indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gamely Academy Privacy Office
Email: [email protected]
Address: CVRA-A7C, Cliff Valley, Kowdiar PO, Thiruvananthapuram, Kerala - 695003, India